Guides & Resources
Straight answers from the technicians who build, test and support every Toughbook we sell.
Buying guide
Buying a Refurbished Toughbook: What to Know Before You Order
What Grade A refurbished means, how we test every Toughbook, what's included, and the warranty, return and shipping terms to check before you buy.
More guides
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Explainer
IP65, IP66, IP53 and MIL-STD-810: Rugged Laptop Ratings Explained
What IP ratings and MIL-STD-810 mean on a rugged laptop, fully vs. semi-rugged, and the ratings of popular Toughbook and Dell Rugged models.
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Buying guide
How to Choose a Vehicle Mount and Dock for a Toughbook
The parts of a vehicle laptop mount, dock vs. cradle, antenna pass-through, Havis vs. RAM Mounts, and how to find the kit that fits your vehicle.
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How-to
4G LTE and 5G in a Toughbook: Cards, Carriers and SIMs
How mobile broadband works in a Toughbook, which 4G LTE and 5G cards the main models take, FirstNet Band 14, dual SIM, and how-to videos.
Have a question we haven't covered?
Our Toughbook technicians answer by email and phone, Monday to Friday. For one model's specs, manuals and upgrade steps, see the help center or our YouTube how-to videos.
Ask a technician Request a Quick QuotePolicies & Help
Warranty, shipping and return details, plus spec sheets for every model in our help center.