The ToughOutlet.com warranty does not cover the following items unless the fault or defect existed at the time of purchase: Software Updates
Limited Warranty - Software
ToughOutlet.com is not responsible for errors or failures that may occur while updating your operating system or software pre-installed by ToughOutlet.com. As part of our lifetime support program please feel free to contact us if you should encounter an error or failure due to a Windows or Android update and we will assist you to the best of our ability.