Please read the Refurbished Product Warranty to ensure your request is applicable.
This is for all refurbished product and accessories, not new purchases. For new purchases please go here
Trust and transparency are important to us.
At our core ToughOutlet.com has decades of experience with Panasonic Toughbooks and Toughpads.
Our highly skilled technicians have honed their skills through our extensive refurbishing process with many literally refurbishing thousands of Toughbooks and Toughpads giving them a skill set second to none.
We don’t charge hidden “processing fees” and we do not sell your personal information. In fact, we offer free shipping, free support and are very open about our policies.
So what is our mission? It's simple: provide great service at affordable prices.
So who are you going to trust to buy or service your Toughbook or Toughpad?
Need more info? Here's some more documentaion:
Don't forget to get a free quote
It's free, what do you have to lose?
Does the Toughbook / Toughpad include an AC adapter, battery, and Wi-Fi?
Unless otherwise stated, every Toughbook / Toughpad comes with an AC adapter, battery, and Wi-Fi capabilities.
What forms of payment does Tough Outlet accept?
We currently accept all major credit cards as well as PayPal, Apple Pay, and Google Pay. Purchase orders are available upon request, please contact us before purchase.
Does Tough Outlet sell new or refurbished product?
Both! Check out our homepage to find the product you need. If you need further assistance, give us a call, chat or fill out a Quick Quote form.
Does Tough Outlet price match?
We do! Bring a quote from one of our competitors and we'll beat it.
Does Tough Outlet discount?
Yep! Discounts vary from product to product so fill out one of our Quick Quote forms, give us a call, or chat with us to see if what you need is eligible.
What about quantity discounts?
Definitely. Reach out and we'll be sure to give you an appropriate quantity discount.
What is the lead time on my purchase?
Lead time has many factors involved and changes almost daily. For New product, it depends on availability (please reach out before purchase for the most up to date availability). For Refurbished product, because every purchase is built-to-order due to the massive amount of possible configurations, we generally state it's between 7-14 days. If you need a product by a specific date and time, please let us know and we can make it happen.
What does Refurbished mean?
Refurbished means Tough Outlet has fully restored the product to like-new, working order. Sanitation, upgrades, and shipping are performed on-site to ensure the highest quality is maintained. We ensure that the ruggedness and the products original rating is not compromised by cracks, loose parts, or missing covers. Very minor, nearly invisible cosmetic scuffs/wear may show but the integrity of the machine is not compromised. Also, we are a Microsoft Registered Refurbisher which ensures you are receiving a legitimate version of Windows and you get an out of box experience as you would with a regular purchase.
What's the difference between Refurbished and New?
New means it was never used and shipped directly from the manufacturer. A refurbished product has previously been used but has been fully sanitized, diagnosed, and restored with Windows to working condition.
Does Tough Outlet sell outside the US?
As of right now we only sell to the US but we do make special exceptions. Please fill out a Quick Quote form to inquire.
Where can I read about the Tough Outlet policies?
Read all of our policies here.
I have a question you didn't answer.
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13.1" Display
2.5GHz Intel Core i5
Fully Rugged
15.4" Display
2.6GHz Intel Core i5
Semi Rugged
14" Display
2.6GHz Intel Core i5
Semi Rugged
$2799
Quadcore Intel Core i5
32GB RAM (up to 64GB)
2TB NVME Solid State Drive
Optional xPaks
3 Year Panasonic Warranty
